
Hi there! I'm Waqas Shoukat,
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<aside> <img src="/icons/phone-call_gray.svg" alt="/icons/phone-call_gray.svg" width="40px" /> +353 899680549 +60149711898
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DevOps | CI/CD | Kubernetes | Docker | GitOps
Cloud Infrastructure: AWS, Azure, GCP
VOIP & Telco Systems: Avaya, Genesys, SIP, RTP, Asterisk
Voice AI | NLP | Speech Recognition Integration
Secure Infra Delivery for GovTech & Enterprise
Automation | Terraform | Ansible | Monitoring
š Voce AI bot | Chat bot
<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> AWS Solutions Architect Certification
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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Bsc Computer Engineering
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Exploring and experimenting with cutting-edge technologies
Partnering with startups and established enterprises
Streamlining organisational infrastructure and workflows
Building and nurturing tech communities
Advancing research in AI and voice communications
Sharing expertise through speaking, writing, and workshops
Leading digital transformation initiatives in government and enterprise
Iām a DevOps and Infrastructure professional with 11+ years of experience specialising in Voice AI, VOIP, Avaya, Genesys, and telco communication platforms. I deliver secure, scalable, and high-availability solutions for government and enterprise sectors. Skilled in CI/CD, cloud platforms, automation, and mission-critical voice and enterprise CRM systems. Open to collaborative R&D, innovation-driven startups, and public-sector transformation projects.
Checkout services offered by me
<aside> <img src="/icons/tortoise_gray.svg" alt="/icons/tortoise_gray.svg" width="40px" /> Senior Voice Engineer WM4TECH (2022-) Develop and Design Telephony applications based on asterisk and freeswitch technologies.
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<aside> <img src="/icons/tortoise_gray.svg" alt="/icons/tortoise_gray.svg" width="40px" /> CTO (2020-) Infinite Voice Malaysia
Driving Strategic Technology Innovation and Scalable Infrastructure Solutions to Accelerate Business Growth
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<aside> <img src="/icons/tortoise_gray.svg" alt="/icons/tortoise_gray.svg" width="40px" /> Senior Solution Engineer GRAB (2019-2024)
Oversee complex new tool/application integrations and deployments while personalizing user experience. Direct end-to-end technical project management from conception to delivery including implementing new voice/web related technologies across organization
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Testimonials
Waqas is an exceptional freelance Asterisk Engineer with deep expertise in VoIP and telephony systems. They efficiently optimized our Asterisk setup, implemented custom dial plans, and improved call routing. Communication was seamless, deadlines were met, and challenges were handled with confidence. Highly recommended for any VoIP projects!
Johnbosco T. @CASHERS
Highly Professional and Cooperative Person. Excellent Skillset when it comes to Asterisk. Very Noble Person. Recommending All
Bhatt A. @bhatta4
If you're looking for a true Asterisk professional who goes above and beyond to deliver excellence, waqas is the one to hire. Their skills, dedication, and professionalism make them an invaluable asset to any project. I highly recommend them to anyone in need of top-tier Asterisk expertise! Thank you, waqas, for your outstanding work. I look forward to working with you again in the future!
Fatemeh M. @nightfreelance